---
title: "Activity: Processes and Audits"
url: "https://ensights.productfruits.help/en/article/activity-processes-and-audits"
language: "en"
last_updated: "2026-08-25T12:22:56.872Z"
---

# Activity: Processes and Audits

Two logs: what the platform ran in the background, and who changed what.

## What this page is for

Activity is the platform's memory of itself. It answers two different questions, on two tabs:

-   **Processes** — what the platform ran, when, and whether it succeeded. Use this when data looks stale or missing.
-   **Audits** — who changed what, and when. Use this when a setting is not what you expected, or when you need a record of a change.

## Processes

![The Processes tab of Activity: search, Status and My Processes filters, a monthly period control, and columns for process name, system, status, times, duration, user and error.](https://cdn-assets.productfruits.com/1980abfc-7900-45da-8bde-79a3f01f4b48)

A log of background jobs — data imports, calculations, report generation and similar work the platform does on a schedule or on demand.

| Column | Meaning |
| --- | --- |
| Process Name | Which job ran. |
| System | The asset it ran for, where the job is asset-specific. |
| Status | Whether it succeeded, failed or is still running. |
| Start Time / End Time | When it began and finished. |
| Duration | How long it took. A job that suddenly takes much longer is worth noticing. |
| User | Who triggered it, where a person did. |
| Error | The failure reason, when there is one. Quote this when raising support. |

### Controls

-   **Search processes…** — find a job by name.
-   **Status** — filter to failures only, which is usually what you want.
-   **My Processes** — restrict to jobs you triggered yourself.
-   **Period** — Daily, Monthly, Yearly or Custom, with arrows to step through periods and a date picker.

The period control is the first thing to check when the table is empty: an empty month is normal, and often means you are looking at a period in which nothing ran rather than at a problem.

## Audits

![The Audits tab of Activity: a search box, a Module filter, a daily period control, and rows showing date, module, action, description and the user who made the change (identifying details blurred).](https://cdn-assets.productfruits.com/cbf09db8-a7a5-4ad6-bb7c-fe456eb3b3e5)

The change trail. Every recorded action gets a row.

| Column | Meaning |
| --- | --- |
| Date | When it happened, to the minute. Sorted newest first by default. |
| Module | Which part of the platform: Authentication, Customers, Insights, Maintenance, PV Systems, Reports, Tenants or Users. |
| Action | What was done, for example Logged In. |
| Description | A sentence describing the event. |
| Modified By | The user responsible. |

### Controls

-   **Search** — free text across the entries.
-   **Module** — a multi-select filter with a count against each module, so you can see at a glance where the activity is.
-   **Period** — Daily, Monthly, Yearly or Custom, with a date picker.

## How to investigate a change

1.  Open **Settings → Activity → Audits**.
2.  Set **Period** to the window you suspect. Widen it before narrowing it.
3.  Filter **Module** to the relevant area — Users for access changes, Maintenance for service call changes, and so on.
4.  Read the **Description** and **Modified By** columns to see what happened and who did it.

## How to check whether data is up to date

1.  Open **Settings → Activity → Processes**.
2.  Set **Period** to today.
3.  Filter **Status** to failures.
4.  If the import for a site failed, the **Error** column usually says why — and explains a gap in that site's data.

## Notes

-   Both tabs are read-only. Nothing here can be edited or deleted, which is what makes the audit trail worth having.
-   Audits is a separate permission in Roles & Permissions — a role can hold Global Settings without seeing the audit trail.
-   Login events are recorded, so the Authentication module tends to dominate the log. Filter it out to see substantive changes.
-   The trail records changes made through the platform. Changes made directly at a device or inverter portal do not appear here.